The Total Revenue System
The complete revenue engine for home service companies.
Seven specialized services — equity mining, after-hours answering, inbound overflow, dedicated remote agents, and more — built for HVAC, plumbing, electrical, and home service contractors. Fully integrated with ServiceTitan, FieldEdge, and Workiz.
Unlocking the revenue already inside your business
Through equity mining, after-hours coverage, and remote agents integrated with your ServiceTitan, FieldEdge, or Workiz account. Click any service to see how it works.
US & Canada
Full coverage
24-Hour Service
Always available
7 Days a Week
No days off
Flat-Rate & Hourly
Flexible billing
Quick Onboarding
Live in days
Deep Dive
See how each service maps to your trade
Equity mining, estimate follow-up, overflow support, and more — broken down by HVAC, plumbing, electrical, and every major home service vertical.
How we perform
The OpEx Management Framework.
Most call centers are managed by activity — dials made, calls answered, hours logged. We manage by outcomes. The OpEx Management Framework is the operating system behind every Service ProCall campaign: a closed-loop system that connects real-time data to daily decisions, and daily decisions to measurable revenue. It's how we eliminate missed calls, maximize after-hours coverage, and keep equity mining campaigns producing for HVAC, plumbing, and electrical contractors week after week.
KPI-Driven Operations
Every agent, every campaign, and every call type is governed by clearly defined key performance indicators — booking rate, contact rate, conversion rate, handle time, and revenue per call. KPIs aren't reviewed monthly. They're monitored in real time, so performance gaps are caught and corrected the same day they appear, not the same quarter.
Well-Defined Call Guidelines
Vague scripts produce vague results. Every call type we run — equity mining, inbound overflow, estimate follow-up, digital lead response — has a purpose-built call guideline: how to open, how to handle objections, how to present the offer, and how to close the booking. Agents don't improvise. They execute a proven framework, consistently.
Call & Scheduling Quality Monitoring
We record and review calls continuously — not as a compliance exercise, but as a performance tool. Quality monitoring identifies where bookings are being lost, where scripts need refinement, and where individual agents need coaching. Scheduling quality is reviewed with equal rigor: the right call at the right time to the right customer is as important as the call itself.
Ongoing Coaching & Active KPI Response
When a KPI dips, we don't wait for a weekly review meeting. Supervisors are empowered to intervene immediately — pulling agents for targeted coaching, adjusting scripts, or reallocating resources to the highest-performing segments. This culture of constant improvement is what keeps our conversion rates above industry benchmarks, campaign after campaign.
Transparent Client Reporting
You see everything we see. Every campaign produces a clear reporting cadence: dials, contacts, bookings, conversion rates, and revenue generated — broken down by day, agent, and call type. No black boxes. No vanity metrics. Just the numbers that tell you exactly what your investment is producing.
Continuous Campaign Optimization
A campaign that launches is not a campaign that's finished. We analyze performance data after every shift, identify the highest-converting list segments, refine scripts based on call recordings, and adjust outreach timing based on contact rate patterns. The result is a campaign that gets better every week — not one that plateaus after day one.
The result is a call center operation that doesn't just answer phones — it executes at the highest level available in the home service industry, every shift, every campaign, every year.
Free Resource
The Equity Mining & OpEx Playbook
Free Resource
The Equity Mining & OpEx Playbook
The strategy guide that explains exactly how we do what other call centers can't — including the 4-phase equity mining framework, OpEx cost breakdown, and a head-to-head comparison that shows why Service ProCall is different.
PDF · No email required
Transparency & integration
You see everything. We connect to everything.
The numbers on this page aren't marketing estimates — they come from real campaigns with real reporting. Every client gets full visibility into what's happening, and every campaign is built to run inside the systems you already use.
Granular reporting, always on
Campaign-level dashboards
Track dials, live contacts, appointments booked, shown rates, and revenue impact — broken down by day, week, or campaign.
Call recording & QA
Every call is recorded and reviewed. Campaign managers monitor quality, coach agents, and share recordings with clients on request.
Revenue attribution
We tie booked appointments back to closed jobs so you can see the full revenue picture — not just activity metrics.
How it connects
Service ProCall
Agents + AI
integrated
manual entry
Your Software
CRM / FSM
booked job
Dispatch
Tech assigned
notifies
Customer
Opens the door
We plug into your workflow — call answered, job booked, tech dispatched, customer notified. Your data never leaves your system.
Don't see yours? We work with most platforms — if your system isn't listed, we can still help.
Integration options
Use your dialer
Already running a dialer? We can operate within your existing platform — no migration, no disruption.
Use ours
No dialer? Our parallel dialing platform handles 300+ contacts per rep per day. Enterprise-grade infrastructure, included.
Manual CRM entry
We enter appointment and customer data directly into your CRM or FSM — no technical setup needed from your side.
Full API integration
For long-term clients, we integrate via API — automating data flow and keeping your records clean in real time.
Systems we work with
CRM platforms
Field service management (FSM)
Ready to fill your board? Let's build your campaign.
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