Join the team

Work From Home. Work With the Best.

Service ProCall is hiring experienced call center agents to join our remote team. If you have a background in home services and a passion for connecting customers with solutions, we want to hear from you.

Now hiring

East Coast

EST time zone preferred; serving clients from Maine to Florida

Midwest

CST time zone preferred; serving clients across the central states

West Coast

PST time zone preferred; serving clients from California to Washington

Why Service ProCall

A career worth picking up the phone for.

100% remote — work from home

No commute. No office. Our entire agent team works remotely from home with a flexible schedule that fits your life.

Flexible scheduling

We offer flexible shift options across time zones. Whether you're an early riser or prefer afternoon hours, we build schedules that work for you.

Competitive, great pay

We pay well because we expect excellence. Our compensation is above-market for experienced agents, with performance incentives on top of base pay.

Meaningful work

You're not selling widgets. You're helping homeowners solve real problems — connecting them with HVAC, plumbing, electrical, and other home service professionals they trust.

Trained and supported

Every agent goes through our trade-specific training program. You'll know the industry, the services, and the objections before you ever pick up the phone.

Stable, growing company

20+ years in business, 5,000+ successful campaigns, and a 98% client retention rate. We're not a startup — we're an established operation with room to grow.

What we're looking for

Experienced agents who know the trades.

We're selective because our clients depend on quality. Here's what it takes to join the Service ProCall team.

Required

3+ years of call center experience (inbound or outbound)
Background in home services — HVAC, plumbing, electrical, roofing, or related trades
Proven track record of hitting conversion and booking targets
Strong communication skills — professional, clear, and customer-focused
Reliable home office setup: quiet workspace, high-speed internet, headset
Self-motivated and comfortable working independently

Preferred

Experience with CRM or dispatch software (ServiceTitan, Housecall Pro, etc.)
Familiarity with appointment-setting or reactivation campaigns
Bilingual (English/Spanish) a plus

Apply now

Submit your application below. Attach your resume and tell us a bit about your call center background. We review every application and reach out to qualified candidates within 3–5 business days.

Click to upload your resume